Experienced Enterprise Customer Engineer – Cloud Infrastructure and Artificial Intelligence Solutions Specialist at blithequark

Introduction to blithequark and the Industry

blithequark is at the forefront of revolutionizing the way businesses operate and interact with their customers, employees, and partners through cutting-edge cloud technology. As a leader in the industry, blithequark enables its customers to transform and build what's next for their business, all with technology built within the cloud. Our products are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. The cloud computing market is rapidly growing, and blithequark is poised to continue its leadership in this space.

About the Role

As an Enterprise Customer Engineer at blithequark, you will play a key role in understanding the needs of our clients and helping shape the future of companies of all sizes. You will be responsible for identifying and assessing large-scale AI opportunities that could benefit from AI-optimized infrastructure. Your expertise will help clients leverage accelerators within their overall cloud approach, and you will work closely with internal Cloud AI teams to eliminate roadblocks and shape the future of our services.

Key Responsibilities

• Be a trusted advisor to our top customers, helping them understand and incorporate AI accelerators into their overall cloud strategy by recommending migration paths, integration techniques, and application architectures that incorporate blithequark Cloud AI optimized infrastructure
• Demonstrate how blithequark Cloud is differentiated, highlighting the power of accelerators by working with clients on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and benchmarking
• Build repeatable assets to enable other clients and internal teams
• Influence blithequark Cloud strategy at the intersection of infrastructure and AI/ML by advocating for corporate customer requirements
• Travel to customer sites and events as needed

Qualifications

Minimum Qualifications

• Bachelor's degree in computer technology, mathematics, or a related technical field, or equivalent practical experience
• 5 years of experience in cloud infrastructure
• Experience building and operationalizing machine learning models
• Experience delivering technical presentations while leading detailed discovery and planning sessions that are aligned with the customer with defined scope and success criteria

Desired Qualifications

• Experience training and fine-tuning large models (e.g., image, language, segmentation, recommendation, genomics) with accelerators
• Experience running MLPerf benchmarks
• Experience with performance profiling tools (e.g., Tensorflow profiler, PyTorch profiler, Tensorboard)
• Experience with distributed training and optimizing performance versus costs
• Designing/architecting large-scale infrastructure farms for professional AI use cases
• Ability to interact with C-level or senior business leaders and influence decisions

Skills and Competencies

To be successful in this role, you will need to possess a combination of technical, business, and interpersonal skills. These include:

• Strong technical expertise in cloud infrastructure, machine learning, and AI
• Excellent communication and presentation skills
• Ability to work closely with customers and internal teams to understand their needs and develop solutions
• Strong problem-solving and analytical skills
• Ability to influence and negotiate with senior business leaders

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As an Enterprise Customer Engineer, you will have the opportunity to work with a talented team of professionals who are passionate about cloud technology and AI. You will also have access to a wide range of training and development programs, including:

• Technical training and certification programs
• Leadership development programs
• Mentorship and coaching
• Opportunities to work on high-impact projects and collaborate with other teams

Work Environment and Company Culture

blithequark is a dynamic and innovative company that values diversity, inclusion, and collaboration. Our work environment is fast-paced and exciting, with a focus on innovation and customer satisfaction. We offer a range of perks and benefits, including:

• Flexible working hours and remote work options
• Comprehensive health and wellness programs
• Generous paid time off and holidays
• Opportunities for professional growth and development
• A fun and collaborative work environment

Compensation, Perks, and Benefits

The USA-based salary range for this full-time role is $125,000 - $250,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. In the range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your chosen location during the hiring process.

Conclusion

If you are a motivated and experienced professional with a passion for cloud technology and AI, we encourage you to apply for this exciting opportunity to join blithequark as an Enterprise Customer Engineer. With its innovative products, talented team, and commitment to customer satisfaction, blithequark is the perfect place to take your career to the next level. Apply now to be a part of a dynamic and rapidly growing company that is shaping the future of cloud technology and AI.