**Experienced Customer Service Representative Trainee – Insurance Policy Support and Customer Experience**

At blithequark, we are an innovative Managing General Agent (MGA) that sells policies directly to consumers, prioritizing a world-class customer experience and a strong work-life balance. As a company that values individual growth and development, we are committed to supporting and nurturing each member of our team. With our rapid growth, we are seeking a self-motivated, flexible, and team-oriented individual to join our VUE (Veracity Underwriting Experience) Team as a work-from-home Customer Service Representative. **About blithequark** blithequark is a dynamic and forward-thinking company that is revolutionizing the way people interact with insurance. We are a team of trailblazers and visionaries who are passionate about creating a vibrant and inclusive workplace where ideas matter. Our company culture is built on the principles of growth, development, and a strong work-life balance. We believe that our employees are the driving force behind our success, and we are committed to providing them with the resources and support they need to thrive. **Job Summary** As a Customer Service Representative Trainee, you will play a critical role in providing world-class customer experience to our clients through inbound phone calls. This is not a traditional call center job; instead, you will be working with our clients to troubleshoot and resolve their insurance-related issues. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Provide world-class customer experience to clients through inbound phone calls * Troubleshoot and resolve client issues related to insurance policies * Work independently with minimal supervision to achieve goals and objectives * Maintain regular and timely attendance, as well as a high level of productivity * Make decisions, solve problems, and hold to an ethical standard in a fast-paced environment * Manage individual stress and composure in a dynamic and ever-changing work environment * Perform other duties as assigned by management **What We Offer** * Competitive hourly rate of $18.00 - $20.00 per hour * Comprehensive benefits package, including health, dental, and vision plans * 401(k) program with employer match * Paid holidays and time off, including 4 weeks of PTO and 2 floating holidays per year * Free mental health resources and a personal assistant program for support in a healthy personal and work life * Opportunities for career growth and development in a dynamic and innovative company * A vibrant and inclusive workplace where ideas matter and individual contributions are valued **Requirements** * High school diploma or equivalent required; degree in a related field preferred * Designated space and internet capability to work from home * Ability to pass a background check * Extensive experience with Microsoft Office or G-Suite * 2 years of customer service experience, preferably in an insurance-related field * Property and Casualty License required; blithequark will provide support and resources to help you obtain and maintain your license **Why Join blithequark?** At blithequark, you will be part of a team of dedicated and like-minded professionals who are passionate about delivering exceptional customer service and creating a world-class customer experience. We offer a dynamic and inclusive workplace where your ideas matter, and you have the opportunity to engage in groundbreaking projects that are reshaping the insurance landscape. With us, you will experience a culture that prioritizes growth and development, and you will have access to a comprehensive benefits package and opportunities for career growth and advancement. **Equal Opportunity Employer** blithequark is an equal-opportunity employer, committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. We are dedicated to creating a diverse and inclusive workplace where everyone has the opportunity to thrive. **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and experience. **Work Location** This is a remote work opportunity, and you will be required to work from home. You will need to have a designated space and internet capability to perform your job duties. **Job Type** This is a full-time opportunity, and you will be required to work a minimum of 20 hours per week. **Pay** The hourly rate for this position is $18.00 - $20.00 per hour, depending on experience and qualifications. **Benefits** We offer a comprehensive benefits package, including health, dental, and vision plans, as well as a 401(k) program with employer match. We also offer paid holidays and time off, including 4 weeks of PTO and 2 floating holidays per year. **Career Growth Opportunities** We are committed to providing opportunities for career growth and development, and we offer a range of training and development programs to help you achieve your career goals. **Work-Life Balance** We prioritize work-life balance and offer a range of benefits and programs to support your personal and professional well-being. **Company Culture** Our company culture is built on the principles of growth, development, and a strong work-life balance. We believe that our employees are the driving force behind our success, and we are committed to providing them with the resources and support they need to thrive. **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and experience. Apply for this job