**Remote Data Entry/Order Management Specialist – Indianapolis Resident**
Are you a highly organized and detail-oriented individual with a passion for delivering exceptional customer experiences? Do you thrive in a remote work environment and have a knack for learning new software programs and systems? If so, we invite you to join blithequark's dynamic team as a Remote Data Entry/Order Management Specialist!
**About blithequark**
blithequark is a leading provider of innovative solutions and services that empower businesses to thrive in today's fast-paced market. With a commitment to excellence and a passion for innovation, we strive to create a work environment that is inclusive, supportive, and stimulating. Our team of dedicated professionals is united by a shared vision of delivering exceptional results and making a meaningful impact in the lives of our clients and customers.
**Job Summary**
As a Remote Data Entry/Order Management Specialist, you will play a critical role in ensuring the timely and accurate processing of customer purchase orders. You will work closely with our team to receive, edit, and enter incoming customer purchase orders in our Oracle system and other software platforms. Your attention to detail, excellent communication skills, and ability to work independently will make you an invaluable asset to our organization.
**Key Responsibilities**
* Process customer purchase orders to meet customer and company commitments
* Strive to continually improve the level of customer satisfaction through timely and efficient order processing
* Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner
* Review, verify, and make corrections as necessary to orders to ensure accurate information and order specifications
* Contact customers to resolve unclear issues and ensure customer satisfaction
* Manage orders in the business system through the entire order cycle
* Screen all international customer orders to ensure compliance with required regulations, policies, and procedures
* Gather information for measurement, analysis, and reporting
* Collaborate with the team to identify areas for process improvement and implement changes to enhance efficiency and productivity
**Essential Qualifications**
* 3-5 years of data entry and/or customer support experience
* Customer interaction experience is preferred
* Computer experience including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
* Education: Associates Degree preferred, and 2 years of experience
* Paid Training
* Must be punctual, reliable, and dependable
* Ability to work independently in a remote environment
**Preferred Qualifications**
* Experience with CRM and/or ERP business systems
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
**Skills and Competencies**
* Strong attention to detail and accuracy
* Excellent communication and interpersonal skills
* Ability to work independently in a remote environment
* Strong analytical and problem-solving skills
* Ability to learn new software programs and systems quickly
* Strong organizational and time management skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
**Career Growth Opportunities and Learning Benefits**
At blithequark, we believe in investing in our employees' growth and development. As a Remote Data Entry/Order Management Specialist, you will have access to:
* Paid training and onboarding program
* Ongoing training and development opportunities
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and professional growth
* Collaborative and supportive work environment
**Work Environment and Company Culture**
As a remote employee, you will have the flexibility to work from the comfort of your own home. Our company culture is built on the values of:
* Inclusion and diversity
* Innovation and creativity
* Excellence and quality
* Collaboration and teamwork
* Customer satisfaction and loyalty
**Compensation, Perks, and Benefits**
We offer a competitive hourly rate of $17.00 per hour, paid bi-weekly. In addition to monetary compensation, we offer:
* Medical, dental, vision, life, and disability insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Flexible work arrangements and remote work options
* Opportunities for professional growth and development
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter to our RPS Recruiter, Jen, at [email protected].
**Equal Opportunity Employer**
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and stimulating. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1-800-610-8920.
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