Experienced Part Time Customer Support and Service Technician for blithequark – Remote Work Opportunity with Competitive Hourly Rate

Introduction to blithequark and the Industry

blithequark is a leading player in the beverage industry, known for its commitment to quality, customer satisfaction, and innovative products. As a part of the blithequark team, you will have the opportunity to work with a dynamic and passionate group of professionals who are dedicated to delivering exceptional service and support to our customers. The customer support and service technician role is a critical part of our operations, ensuring that our products are served at the perfect temperature and that our customers receive the best possible experience.

Job Overview

We are seeking an experienced and skilled Part Time Customer Support and Service Technician to join our team at blithequark. As a service technician, you will be responsible for performing mechanical services and light remanufacturing on soft drink fountain equipment, investigating and diagnosing issues, and maintaining all refrigeration equipment in good working condition. You will also be required to provide exceptional customer support, working directly with clients to set up and maintain the perfect serving environment for our products.

Key Responsibilities

• Perform mechanical services and light remanufacturing on soft drink fountain equipment according to blithequark standards
• Investigate and diagnose issues with soft drink fountain equipment
• Maintain all refrigeration equipment in good working condition
• Move equipment to perform all mechanical services on fountain hardware, including preventive maintenance, programming, and corrective repairs
• Provide exceptional customer support, working directly with clients to set up and maintain the perfect serving environment for our products
• Work collaboratively as part of a team to achieve customer satisfaction and business goals
• Remain positive, flexible, and adaptable in a fast-paced environment

Essential Qualifications

To be successful in this role, you will need to have:

• A high school diploma or equivalent degree/certification
• A valid driver's license
• Technical aptitude to repair machines and equipment
• Ability to lift 50 pounds
• Flexibility to work on Saturdays, Sundays, and holidays as required
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

Preferred Qualifications

While not essential, the following qualifications are preferred:

• A bachelor's degree in a related field
• Previous experience in a customer-facing role or as a service technician
• Knowledge of soft drink fountain equipment and refrigeration systems
• Experience working in a fast-paced, dynamic environment

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Technical skills: ability to repair and maintain soft drink fountain equipment and refrigeration systems
• Customer service skills: ability to provide exceptional customer support and service
• Communication skills: ability to communicate effectively with clients and team members
• Problem-solving skills: ability to investigate and diagnose issues with equipment
• Teamwork and collaboration: ability to work collaboratively as part of a team
• Adaptability and flexibility: ability to work in a fast-paced, dynamic environment and adapt to changing circumstances

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Part Time Customer Support and Service Technician, you will have the opportunity to develop your technical skills and knowledge, as well as your customer service and communication skills. You will also have the opportunity to work with a dynamic and passionate team of professionals who are dedicated to delivering exceptional service and support to our customers.

Work Environment and Company Culture

blithequark is a dynamic and fast-paced work environment that is committed to innovation, quality, and customer satisfaction. Our company culture is built on a foundation of teamwork, collaboration, and mutual respect. We value our employees and recognize the importance of their contributions to our success. As a Part Time Customer Support and Service Technician, you will be part of a team that is dedicated to delivering exceptional service and support to our customers.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $27 per hour, as well as a range of perks and benefits that are designed to recognize and reward your contributions to our success. These may include:

• Competitive hourly rate
• Opportunities for career growth and development
• Comprehensive training and support
• Flexible working hours
• Recognition and reward programs

Conclusion

If you are a motivated and skilled individual who is passionate about delivering exceptional customer service and support, we encourage you to apply for the Part Time Customer Support and Service Technician role at blithequark. This is a unique opportunity to join a dynamic and fast-paced team of professionals who are dedicated to delivering exceptional service and support to our customers. With a competitive hourly rate, opportunities for career growth and development, and a range of perks and benefits, this is a role that is not to be missed. Apply now to join our team and take the first step towards a rewarding and challenging career with blithequark.

To apply, please visit our website and follow the link to our online application portal. We look forward to receiving your application and discussing this opportunity further with you.