Remote Patient Monitoring Robotics Operator
Remote Patient Robotics Operator
Shift: Monday – Friday, 8:30 AM – 5:30 PM EST
About the Role
Our partner has developed an innovative patient sensory device mounted to a remote-controlled robot designed to enhance skilled nursing facility and senior care facility patient care. As a Remote Patient Robotics Operator, you will play a critical role in supporting this mission by virtually controlling the robot and engaging with patients and skilled nursing facility and senior care staff in a professional and compassionate manner.
This is an exciting opportunity to work at the intersection of healthcare and technology—helping patients feel seen, heard, and supported through cutting-edge innovation.
Key Responsibilities
• Operate and control remote robot system during scheduled shifts.
• Navigate the robot through skilled nursing and senior care facilities to ensure smooth operation and patient interaction.
• Interact with patients remotely in a professional, empathetic, and customer-focused manner.
• Accurately follow protocols to maintain patient privacy, dignity, and safety.
• Communicate effectively with on-site staff to ensure seamless collaboration.
• Document interactions and report any issues or technical problems promptly.
RequirementsQualifications
• Previous experience in customer service, healthcare, or related fields preferred.
• Strong verbal communication and interpersonal skills; ability to interact professionally with patients and healthcare staff.
• Reliable and consistent work attendance with a history of good tenure.
• Comfortable working with technology and able to quickly learn new systems.
• Ability to stay focused and attentive throughout the shift.
• High-speed internet connection and a quiet, distraction-free home workspace.
Key Characteristics
• Reliable Attendance: Consistency is crucial in this role.
• Customer Service Mindset: Ability to build trust and comfort with patients.
• Strong Communication Skills: Clear, empathetic, and professional interactions.
• Adaptability: Capable of handling unique situations in a healthcare setting.
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