Remote Health Insurance Customer Service Specialist
Posted 2025-06-14- *Job Opportunity Overview**
Are you committed to providing exceptional customer service? A dynamic team is seeking Remote Customer Service Representatives who are passionate about helping individuals navigate health insurance enrollment. If you thrive in a remote environment and want to make a meaningful impact, consider this opportunity...
*Key Responsibilities**
Manage inbound and outbound calls with a strong emphasis on customer satisfaction.
Oversee customer accounts and provide necessary technical support.
Accurately enter application data and respond to online inquiries via chat.
Adhere to established procedures and adapt to updates and project changes.
Showcase effective problem-solving skills along with time and task management.
Participate in required self-study, training, and assessments while following communication protocols.
*Requirements**
Applicants must be at least 18 years old.
Access to high-speed internet with a minimum of 35 mb/s, along with a dedicated, private workspace.
A personal laptop or desktop computer is necessary for the training period.
Commitment to full attendance during the initial 3-week training program.
Successful completion of a background check and health screening.
High-speed cable or fiber broadband internet with a hard-wired ethernet connection is essential (mobile and satellite internet is not compatible).
*Essential Skills**
Moderate to advanced computer skills and comfort with new technologies.
Strong verbal and written communication abilities.
Capability to work independently and stay self-motivated in a home setting.
A professional demeanor and a strong drive for success.
*What We Offer**
Paid training and pathways for career advancement.
Full-time, seasonal temp-to-permanent employment opportunities.
Incentives based on performance and attendance.
The flexibility of working from home.
A supportive and collaborative team atmosphere.
Benefits including a 401(k) match and Individual Coverage Health Reimbursement Arrangement (ICHRA).
Paid time off (PTO).
*Preferred Experience (not required)**
Background in customer or technical support roles.
Understanding of individual/group health insurance or the Affordable Care Act.
Experience in a call center environment and familiarity with CRM systems.
Spanish bilingual skills are appreciated but not mandatory.
If you are ready to be part of a team that values your contributions and supports your professional development, consider applying today and begin making a difference from the comfort of your home!
Employment Type: Full-Time
Apply Job!