Customer Support Representative - Remote (UT Only)

Description: • Join Gabb Wireless to provide world-class customer support for safe tech products. • Support customer inquiries about account management, device troubleshooting, billing, etc. • Answer incoming calls and provide high-quality support to our customers. • Take ownership of customer issues and follow problems through to resolution. • Work closely with supervisors to ensure customer satisfaction and productivity. • Continually learn about products and services to enhance knowledge. Requirements: • 1+ years of experience in a customer support role, preferably for a technology product or service • Quiet dedicated work-space in your home, free from distractions (please note, you cannot be a primary caregiver during your shifts) • Exceptional communication skills and the ability to react quickly when speaking with customers • Strong problem solving and troubleshooting skills to talk customers through situations clearly and accurately • Enthusiastic and can-do attitude that... radiates positivity and dedication to each customer • Previous experience with Calabrio, Gladly, Dialpad, or other call center software preferred Benefits: • Hourly rate: $16 per hour • Quarterly performance-based bonus potential • Fully remote after training • Company provided laptop and equipment • Eligible for medical, dental, and vision insurance benefits • We offer a 401(k) retirement savings plan • Generous Paid Time Off and Unpaid Time Off Apply Job!