Loan Processing Specalist

Loan Processing Specialist Department: Loan Operations Location: Remote Role Type: Full-Time About Our Client Our client is a well-established financial services provider with a strong history of delivering tailored lending solutions to customers across various industries. They are committed to fostering a collaborative, customer-focused culture, where employees can thrive and make a meaningful impact. With a dynamic environment and a commitment to excellence, the organization values innovation, teamwork, and service integrity. Job Description The Loan Processing Specialist plays a pivotal role in ensuring seamless loan operations and delivering "best-in-class" customer service. This individual will act as the primary contact for day-to-day customer inquiries and assist in the loan underwriting process by verifying documentation and maintaining compliance standards. The role demands a proactive attitude, attention to detail, and strong organizational skills to support efficient loan processing and enhance customer satisfaction. In this role, the ideal candidate will: • Serve as the first point of contact for customer inquiries, delivering exceptional support with a professional demeanor. • Assist in the loan underwriting process by facilitating the intake of applications and verifying required documentation. • Collaborate with internal teams, including Sales and Sales Support, to streamline operations and maintain application timelines. • Maintain accurate loan files and ensure all activities comply with regulatory standards. Duties and Responsibilities • Provide outstanding customer service, promptly addressing questions and concerns. • Facilitate communication between clients and internal departments to ensure smooth loan processing. • Verify and organize essential documentation, including credit reports and financial statements. • Schedule loan closings and inspections as needed. • Create and maintain loan files using tools like Synthesis and SharePoint. • Conduct compliance-related searches, such as UCC, ITS, and PACER searches, and maintain accurate records. • Support Area Managers with loan closing and execution of loan documents. • Assist in preparing and reviewing documentation to ensure adherence to compliance standards. Required Experience/Skills • Minimum of 3+ years in a customer relations or similar role, with excellent interpersonal and communication skills. • Proven ability to manage multiple priorities and tasks effectively in a fast-paced environment. • Strong attention to detail and accuracy. • Exceptional organizational and time management skills. • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Office 365). • A proactive problem-solver with a team-player attitude. • Ability to work efficiently under pressure and meet strict deadlines. Nice-to-Haves • Experience in loan operations or financial services. • Familiarity with compliance requirements and loan underwriting processes. • Working knowledge of Synthesis or SharePoint. • Interest or passion for financial services and lending operations. Education • Bachelor's degree in Business Administration, Finance, or a related field preferred. Pay & Benefits Summary • Competitive salary. • Comprehensive health benefits. • 401(k) with employer match. • Paid time off and holiday schedule. • Flexible working environment. • Opportunities for professional growth and development. Ready to join a team that values collaboration and excellence? Apply today to take the next step in your career as a Loan Processing Specialist! Loan Processing | Customer Service | Compliance | Loan Underwriting | Financial Services | Microsoft Office | Detail-Oriented | Team Collaboration | Remote Work Opportunity Apply Job!