Resource Coordinator CDH Resource Team Part-time Evenings

Job title: Resource Coordinator CDH Resource Team Part-time Evenings in Winfield, IL at Northwestern Medicine
Company: Northwestern Medicine
Job description: Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X

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• Administrative and Clerical, Winfield, Illinois, United States

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Resource Coordinator CDH Resource Team Part-time Evenings Location Winfield, Illinois Business Unit Central DuPage Hospital Job REQID 174264 Job Function Administrative Support Shift Evening Job (2nd) Type of Employment Part-TimeThe salary range for this position is $18.65 - $25.18 (Hourly Rate)Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our section to learn more.Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.From discovery to delivery, come help us shape the future of medicine.Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.DescriptionThe Resource Coordinatorreflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.The Resource Coordinator alternates between the functions of a Staffing Coordinator and a Health Unit Coordinator:As a Staffing Coordinator, responsible for coordinating and managing various staffing needs of the PCS inpatient nursing units by facilitating appropriate staffing in advance and on a daily basis. Prepares reports for tracking and trending utilization of resources to ensure maximum efficacy and efficiency. Performs all other duties as needed or directed by the Manager of the Resource Team to meet the needs of the departmentAs a Health Unit Coordinator, performs unit-based reception, clerical, medical record and patient registration functions. Is capable of setting priorities and handling emergency situations in a calm manner. Is customer oriented and able to communicate with all levels of staff and patients and their families. Serves as liaison between patient care units and all other patient related departments. Manages the overall unit workflow in concert with the charge RN and/or assistant manager.RESPONSIBILITIES:

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Demonstrates proficiency in the use of standard office equipment and computer office software.

Staffing Coordinator:

• Evaluates and determines daily staffing unit needs in collaboration with the Unit Assistant Nurse Manager, Unit Charge Nurse, and/or the Resource Team Manager. Reports to nursing leadership when staffing needs are critical.
• Assigns resource staff and other staffing resources as staffing needs dictate based on census/acuity and unscheduled absences in collaboration with the Unit Manager, Unit Charge Nurse, and/or Resource Team Manager.
• Monitors future staffing needs and coordinates with resource team to facilitate response to variable demands.
• Maintains daily staffing worksheets, logs and tracking documents as required.
• Performs an active role in disaster plan.

Health Unit Coordinator:

• Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge.
• Maintains proper record assembly contents in chronological order behind tabs. Prints all forms used for patients charts and scans necessary documents into patient charts.
• Answers telephone, monitors unit closed circuit camera, and intercom/door entry system in a polite manner and communicates information to the appropriate staff/family.
• Performs pre-census and validates daily admission, discharge and census lists.
• Observes patient confidentiality rules and Release of Information data
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs. Pages Physician as requested by RN.
• Manages supplies and inventory as requested by unit.

Performs other duties as assignedQualificationsRequired:

• High School Diploma or GED equivalent
• Ability to communicate effectively in English, both verbal and in writing.
• Excellent customer service skills.
• Competent in computer office software.
• Competent in use of office equipment.
• Demonstrates excellent organizational skills and adaptability. Skilled in conflict management and resolution.
• Previous administrative assistant or staffing coordinator experience.

Preferred:

• Associates Degree

Equal OpportunityNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our section to learn more.Share This JobFeatured JobsRecently Viewed JobsYou do not have any recently viewed jobsNursing OpportunitiesBenefitsInformation Services CareersNorthwestern Medicine is an equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Contact us if you need any further information about NM Nursing Careers at .We are committed to providing reasonable accommodations to qualified individuals with disabilities. To request a reasonable accommodation at any step in our application or interviewing process, please email and a Human Resources representative will connect with you to discuss next steps.© 2025 by Northwestern Medicine® and Northwestern Memorial HealthCare.Northwestern Medicine® is a trademark of Northwestern Memorial HealthCare, used by Northwestern University.
Expected salary:
Location: Winfield, IL
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