HRSS Associate

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Role Description

This role involves handling HR processes and administrative tasks to ensure efficient service delivery.

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  Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
  


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  Manage administrative tasks such as data entry, employee file management, and processing HR-related documents.
  


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  Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels.
  


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  Follow standard operating procedures (SOPs) accurately and consistently.
  


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  Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
  


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  Deliver timely and accurate HR services to clients.
  


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  Promote a collaborative team environment, fostering teamwork and cross-functional cooperation.
  


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  Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders.
  


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  Uphold and demonstrate company values in all interactions and responsibilities.
  

Qualifications

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  Minimum 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities.
  


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  Experience in the Europe and Asia regions is a plus.
  


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  Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences.
  


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  Good knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet.
  


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  Ability to deal with ambiguity and work in a dynamic, results-oriented environment.
  


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  Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly.
  


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  High level of independence and initiative while working effectively as part of a team.
  


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  High level of accountability for assigned responsibilities.
  


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  Ability to meet deadlines (SLAs).
  

Benefits

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  Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
  


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  Bonding Leave: Enjoy paid leave to bond with your new family member.
  


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  2 Charitable Days: Contribute to causes you believe in.
  


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  Reward & Recognition Program: Be rewarded for your success and championing our values.
  


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  Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
  

Company Description

Safeguard Global is a global company with offices worldwide, helping 1500+ companies hire, manage, and pay employees in 170+ countries.

It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing individuals from around the globe.

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