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Posted 2025-07-25
Remote, USA Full-time Immediate Start

    We're searching for a qualified Remote Hiring! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.

     


     

    Job description:Division/Department AppOps SBULocation List PRF #Job Title MQ Level 3Reports to No of positionStream : MQ Type of position: ListTitle ListLevel of MQ Admin ListGeneral DescriptionResponsibilities :-
  • Adhering to SLAs
  • ITIL Processes awareness and adhering to
  • Mentoring / Training Team Members
  • Handling tickets / requests
  • Perform root cause analysis
  • Troubleshooting technical issues
  • Defining processes and ensuring that the processes are adhered to
  • Oversees and is responsible for successful completion of Installation, configuration and migration
  • Ensure maximum uptime according to the SLA
  • Understanding of Multi-geo support environment
  • Responsible for building / maintaining a test environment
  • Responsible for strategizing a backup plan and test plan for failure scenario
  • Improves and maintains customer and employee satisfaction
  • Suggests new technologies and design changes
  • Monitoring and maintaining SLA requirements by the team members
  • Planning Backup/Restoration Strategy for 24x7 operation support
  • Suggesting patches/upgrades to maintain security level
  • Testing / Auditing/processes as required from time to time
  • Identify Skill gaps and plan for training / knowledge updating
  • Assist / Plan / Procedure in Data centre consolidation efforts
  • Perform H/W performance tuning and maintenance
  • Day-to-Day reporting analysis tasks
  • Vendor co-ordination followup
  • Technical Requirements
  • Installing, configuring and maintaining MQ Infrastructure
  • Day to day MQ administration support tasks on Production servers Clustered environment
  • Implementation of MQ Patch, Security policies
  • Configuration for Workload management, High Availability systems using MQ Cluster and Veritas Cluster environment
  • Implementation of recovery, backup procedures
  • Perform Analysis of the MiddleWare Solution and recommend design improvements
  • Having advanced knowledge about MQ on various OS - UNIX (AIX, Solaris, Linux), windows, mainframe
  • Identify system performance bottleneck and fine tune the MQ Infrastructure for optimal performance
  • Development of system management routines for new projects (Ex. monitoring tools - Qpasa)
  • To work closely with development teams on the design and implementation of MiddleWare applications
  • Troubleshooting Escalated Technical issues related to middleware Infrastructure
  • Manage and assist the resolution of complex issues that span multiple Technologies and teams
  • Perform Analysis of the issues, prepare Root Cause Analysis and recommend solutions for improvements.
  • Capacity planning and fine tune system for optimal performance
  • Performance Management fine tuning
  • Experience in Disaster recovery planning, High availibility Design and Business continuity
  • Soft Skills
  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills
  • Good working knowledge of MS OFFICE (Including MS word, Excel, MS Project and Visio)
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance
  • Can drive HCL s value and its methodology
  • Other Skills / Experience
  • Worked on Production systems
  • Understanding MQ concepts with hands on Experience
  • Experience with MQ Installation, Upgrades and Patching, Migration, Backup, Recovery
  • Exp Apply Job!

     

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