BPO Voice / Non Voice Process
Our team is expanding! We have a new opening for a BPO Voice / Non Voice Process! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Company Overview Click Career Pro HR Solutions is a leading staffing and recruitment company that specializes in providing comprehensive support to organizations in selecting and recruiting qualified personnel. With a team of experienced professionals, we offer full outsourcing services for the entire recruitment process. Apply Now! Send your Updated CV on WhatsApp 9205312556 Job Overview We are seeking individuals to join our team as BPO Voice / Non Voice Process. This role involves interacting with customers through inbound and outbound calls or non-voice channels. The ideal candidate should have excellent communication skills and the ability to provide exceptional customer service. This is a remote position with a work-from-home option, and the job location is in Puducherry, Puducherry, India. Freshers with less than 1 year of experience are welcome to apply. Qualifications and Skills  Excellent verbal and written communication skills in English  Strong customer service and... problem-solving abilities  Ability to multitask and work in a fast-paced environment  Good listening and empathy skills  Basic computer knowledge and familiarity with CRM systems  Ability to work independently and in a team  Flexibility to work in rotating shifts, including weekends and holidays  Previous experience in customer service or call center is a plus Roles and Responsibilities  Handle customer queries and provide accurate information through verbal or written communication  Assist customers in resolving their complaints and ensure customer satisfaction  Maintain a high level of professionalism and empathy when interacting with customers  Follow communication scripts and guidelines to provide consistent customer service  Handle customer data with confidentiality and adhere to data protection policies  Stay updated with product knowledge and industry trends to effectively address customer queries  Meet or exceed individual and team performance targets Apply Now! Send your Updated CV on WhatsApp 9205312556 Apply Job!Â
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