Customer Service Representative I - NCC - 999709 **Work from home...
We are currently looking for a skilled and motivated Customer Service Representative I - NCC - 999709 **work From Home...! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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Employer Industry: Higher Education Why Consider This Job Opportunity...  Salary up to $16.25/hour  Full-time position with full benefits  Opportunity for career advancement and growth within the organization  Work remotely within the Tri-County area after training completion  Comprehensive benefits package, including tuition waiver, retirement plan, medical, and dental plans  Supportive and inclusive work environment What To Expect (Job Responsibilities)  Support student and patient interactions across various communication channels  Assist with admissions, enrollment, registration, and financial aid processes  Provide general information on academic procedures and processes  Schedule patient appointments and coordinate referrals  Ensure compliance with university policies and procedures, including HIPAA regulations What Is Required (Qualifications)  High School Diploma or Equivalent  One (1) year of customer service experience  Proficient in English language and basic computer skills  Strong problem-solving and active listening skills  Ability to work independently and within a team How To Stand Out (Preferred Qualifications)  Associate or Bachelor's degree  Experience in higher education, student services, or healthcare  Knowledge of Banner, Recruit, and/or Avaya systems  Bilingual proficiency in English and Spanish  Familiarity with medical terminology and HIPAA regulations At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!Â
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