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Partner Success Manager - In Patient Treatment Facilities

Remote, USA Full-time Posted 2025-11-03
Description: • Focus on customer acquisition and long-term partner success to grow service offerings • Manage the full partner lifecycle—from initial outreach and sales through onboarding and transition to customer success • Develop and grow existing and new partner relationships • Work collaboratively with partner staff to increase appropriate referrals to the PursueCare platform • Ongoing support to active partners • Conduct regular partner check in meetings to ensure partner satisfaction • Train and educate partners’ clinical and administrative staff on how to refer patients on the portal and via the PursueCare app Requirements: • Demonstrated experience working with in-patient treatment providers, including medical detox, residential rehabs, and residential-based PHP and IOP programs. • Minimum 3-5 years selling/customer service experience, preferably in healthcare settings • Bachelor's Degree preferred, or relevant experience • Direct experience working with providers, medical office staff or health care administration a plus • Prior experience in the substance use disorder treatment field preferred • Excellent computer skills and a demonstrated comfort with technology. HubSpot experience preferred but not required. Benefits: Flexible paid time off • Competitive pay • Bonuses • Comprehensive health benefits • 401K with company contributions Apply Job! Apply to this Job

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