Case Manager-Key

Position: Case Manager-Key to Home Description FLSA DUTIES STATUS: Non-Exempt REPORTS TO: Director of Family Support Services JOB OBJECTIVE: The Key to Home Case Manager will be a team member in a two-year multi-organization project that focuses on in person, housing-based case management services. As a team member, the case manager will assist in successfully housing and stabilizing a minimum of 40 households during the two-year funding period. The essential job duties include but are not limited to: • Working with Street Outreach, Landlord Engagement, and Closure Maintenance teams to assist clients in encampments and remain with clients for a year after they are housed. • Complete timely HMIS program enrollments. • Assist clients with timely completion of unit and voucher applications. • Assist with timely move-ins. • Provide one year of weekly in person, home-based case management services to include, but not limited to: • Intake/assessment • long-term housing stabilization planning • budget planning • opportunities to increase income through employment or disability assistance • assistance connecting to behavioral health and physical healthcare services • eviction prevention. • Record case documentation ongoing to include, but not limited to: telephone calls/emails, attempts to make contact, and client face-to-face interactions should be detailed and clearly documented in client’s case record in HMIS. • Participate in daily encampment huddles with community team members as requested and participate in weekly/monthly stabilization work group meetings. • Liaise with other service providers and community partners as a pathway to increase stabilization for clients. • Act as point of contact for Coordinated Entry staff, Landlord Engagement staff, and behavioral health partners. • Adhere to the most up to date version of the Coordinated Entry Policies and CoC Standards of Care. • Participate in the CoC, regular ongoing engagement with the appropriate work groups. • Demonstrate a spirit of flexibility, consistency, and kindness in working with clients, CoC, and partners. • Provide transportation to clients as needed. SUPERVISORY RESPONSIBILITIES: There are no supervisory responsibilities for this position. Requirements MINIMUM QUALIFICATIONS FOR CONSIDERATION: • Bachelor’s degree in social work, or human services related field, or 6 months of experience in encampment rehousing case management required; master’s degree preferred. • At least 12-month’s case management experience working with those experiencing homelessness. • Fluency in Spanish and English preferred Knowledge, skills and abilities: • Strong verbal and written communication, listening, and presentation skills. • Experience with individuals experiencing mental health issues. • Strong flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization and within the community partnership. • Ability to work effectively with staff, volunteers, parishes, and community. • Ability to adjust communication style to handle diverse situations. • Excellent organizational and time management skills to ensure multiple tasks receive adequate and timely attention. • Demonstrated conflict resolution skills. • Able to function autonomously and be proactive. • PC literate and proficient in all Microsoft Office applications. • Ability to drive - must have valid Oklahoma driver’s license PHYSICAL REQUIREMENTS • High energy and stamina to actively engage with participants and residents. • Lifting up to 40 pounds • Ability to respond quickly to crisis situations. • Ability to perform CPR and the Heimlich maneuver once trained. #J-18808-Ljbffr Apply Job! Apply to this Job