Video Game Test Lead

JOB DESCRIPTION – GAMES TEST LEAD (DALLAS) Reports to: QA Manager Key Responsibilities: • Lead various projects • Supervise and lead a group of QA testers per project • Validate test requests and set up projects before tests start • Assign clear tasks to testers • Manage time and resources to meet project deadlines and requirements • Manage various bug-tracking databases depending on each project needs • Validate bug reports from testers and ensure they meet the client and company standards • Develop and update comprehensive test plans and detailed test cases • Verify that checklists are understood and diligently followed by the testers • Participate in the training, motivation and evolution of each tester • Evaluate tester performance and behaviour at work • Apply disciplinary measures, when necessary, with the help of Human Resources • Monitor attendance of testers • Be the main point of contact with clients and maintain a high level of communication through various tools (Skype, e-mail, phone or any client-preferred tools) • Escalate urgent or critical problems to management and/or client, depending on the situation • Identify problems and work on resolving them • Participate in the evolution of the QA services and strategies • Create and send detailed test reports to clients • Create post-mortem on projects if required • Device management: be responsible for devices used by the team and follow company procedures about getting and returning devices, account management and other rules • Assist management with any other task, including scoping projects and testing • Demonstrate the highest standards of professionalism and foster a positive working environment • Mentor, coach and train testers and future test leads Skills/Person Specifications: Requirements: • 3+ years of Games QA experience completing at least 1 AAA title • QA experience at all stages of the development cycle • Experience leading Games QA teams and projects • Excellent communication skills using spoken and written English • Knowledge and ease working with QA tools such as bug-tracking databases (i.e. JIRA), test case management software (i.e. TestRail), checklists on MS Excel Recommended: • Understanding of Agile workflow and how Games QA fits this methodology • Experience working for a Games QA Outsourcing company as a Games QA Lead • Experience working on multiple titles • Technical knowledge of games consoles and terminology • Technical knowledge of Windows PCs and Mac devices • Experience in technical network testing using various diagnostic tools • Advanced knowledge of Excel (macro, pivot tables, graphs, charts, design) Competencies: • High sense of responsibility • Organized and attentive to details • Critical thinking and problem solver • Work well under pressure • Team player • Reliable • Flexibility to work on different projects, tasks and work shifts • A great communicator to all levels of the team Job Type: Full-time Pay: $95,632.80 - $115,170.68 per year Benefits: • Health insurance • Paid time off Schedule: • 8 hour shift Work Location: Remote Apply Job! Apply to this Job