Remote Administrative Assistant

Location: Remote (Must reside in the United States) Job Type: Full-Time Department: Administration Reports To: Agency Director About Us Brockton Home Health Agency is committed to providing high-quality, compassionate home health care to individuals and families throughout the region. We are currently seeking a reliable, detail-oriented Remote Administrative Assistant to support our team in delivering efficient and client-centered services. Position Overview As a Remote Administrative Assistant, you will play a key role in supporting the daily operations of our agency. This includes scheduling, data entry, communication with field staff and clients, and ensuring that documentation is up to date and compliant with home health care regulations. Responsibilities Answer incoming calls and respond to emails in a professional and timely manner Schedule and confirm appointments for nurses, aides, and therapists Maintain and update electronic medical records (EMR) Verify client insurance eligibility and assist with prior authorizations Collect, review, and organize field staff documentation such as timesheets and care notes Assist with staff onboarding, credentialing, and ongoing compliance tracking Prepare weekly reports for billing and payroll departments Communicate with clients, caregivers, and external partners Support agency leadership with administrative tasks and special projects Qualifications High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred 1–2 years of administrative experience, preferably in a healthcare or home care setting Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and Zoom Experience with EMR platforms such as HHAeXchange, ClearCare, or AlayaCare preferred Strong attention to detail, time management, and organizational skills Excellent verbal and written communication skills Must have a quiet, reliable home office setup with high-speed internet Preferred Skills Familiarity with Medicaid and Medicare billing guidelines Bilingual in Haitian Creole, Cape Verdean Creole, Spanish, or Portuguese is a plus Compensation & Benefits Pay range: $72,000.00 (Annually) Flexible schedule options (Monday–Friday) Paid time off, health benefits, and holiday pay (for eligible full-time staff) Opportunities for growth and advancement within the agencyPlease email your resume and a brief cover letter to [email protected] the subject line: Remote Admin Assistant Application Apply tot his job