Inside Sales Rep - Remote

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data. • uses appropriate technologies and follows processes in accordance with company standards to ensure patientand physician contact is handled with accuracy and operational effectiveness JOB FUNCTIONS • Establishes customer contact by initiating followup outbound calls and receiving inbound return calls • Promotes products and facilitates customer needs to utilize company's products or services by adequatelyassessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitatingphysician communication as necessary • Resolves customer concerns by providing appropriate information regarding products and services • Records customer information and maintains database by obtaining, entering, and verifying required data • Ensures quality service by following departmental and company policies, procedures, and standards, as well asadhering to compliance policies, procedures, and standards • Facilitates sales process by communicating/sharing information with appropriate internal and external contacts • Completes and ensures accurate validation of insurance benefits • Provides customer followup as required • Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to trackand report progress of sales results Apply tot his job