Remote Chat Agent - Join Our Dynamic Team and Thrive in a Flexible Work Environment!
Embark on a rewarding career journey with us! We're seeking a highly skilled and motivated Remote Chat Agent to join our innovative team at Balance of Nature. As a Remote Chat Agent, you'll have the opportunity to work from the comfort of your own home and our office, enjoying a perfect blend of flexibility and collaboration. If you're passionate about delivering exceptional customer experiences and driving success, we want to hear from you!
As a Remote Chat Agent, you'll be responsible for:
- Responding to customer inquiries in a timely and professional manner, providing expert knowledge about our company, products, and services.
- Identifying and sending potential leads to our New Sales Team, driving business growth and expansion.
- Assisting customers in setting up new Preferred Customer accounts online, ensuring a seamless and user-friendly experience.
- Directing customer tickets to the relevant departments, ensuring prompt resolution and follow-up.
- Collaborating with our New Sales team to resolve customer concerns, provide support, and drive sales.
- Guiding customers through the ordering process, ensuring a smooth and satisfactory experience.
- Participating in comprehensive training and coaching sessions with our Digital New Sales Manager to enhance your skills and performance.
- Attending weekly staff meetings, department meetings, and team meetings to stay informed and aligned with our goals and objectives.
We're looking for talented individuals who possess:
- Exceptional typing skills (50+ words per minute)
- Proven multitasking abilities
- A professional attitude and excellent communication skills
In return for your hard work and dedication, you'll enjoy:
- A competitive hourly rate of $15, plus commissions
- A comprehensive benefits package, including:
- 401(k) with a 6% employer match
- Minimum Essential Coverage insurance plan
- Health Savings Account
- Health Share Program
- Dental & Vision Insurance
- Complimentary monthly set of Balance of Nature supplements
- Personal trainers at Iron Titans Fitness in St. George, Utah
At Balance of Nature, we're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and success. If you're passionate about delivering exceptional customer experiences and driving business results, we encourage you to apply!
Join Our Team Today!
Don't miss this opportunity to be part of a dynamic and supportive team. Apply now and take the first step towards a rewarding and challenging career as a Remote Chat Agent.
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