Join Our Dynamic Team: Part-Time/Full-Time Operations Associate (Evenings)

Unlock Your Potential and Make a Difference at Rinse, Inc. in Boston, MA! We're seeking a highly skilled and motivated Operations Associate to join our team, working in a hybrid model that combines remote work with time in our office. As a key member of our operations team, you'll play a vital role in ensuring our customers receive a top-notch experience and our nightly logistics run seamlessly. We offer a competitive salary and a comprehensive rewards package to recognize and reward your talent.

About the Role

As a Part-Time/Full-Time Operations Associate (Evenings), you will be responsible for:

• Conducting quality checks on customer orders to ensure they meet Rinse's high cleaning standards
• Physically moving and monitoring inventory between our cleaning partners, truck, and valet vehicles, while accurately tracking orders throughout the warehousing and delivery process
• Driving a Rinse-provided 16' box truck between our cleaning partners and load-out locations in the Greater Boston Area
• Collaborating with a small team to troubleshoot customer issues and logistics challenges
• Providing support to our Valets and managing evening dispatch from a remote dispatch location within our truck
• Serving as Rinse Boston's primary point of contact for daily metrics, issues, status updates, reports, or requests for resources

Ideal Candidate

To succeed in this role, you should:

• Embody our core values of "Taking Ownership," "Respect," "Honesty," and working to "Delight and Amaze Our Customers"
• Thrive in a fast-paced, constantly evolving environment with strong attention to detail
• Communicate effectively with teammates, think on your feet, and problem-solve multiple issues while maintaining attention to detail under pressure
• Have 2 years of relevant work experience or a High School Diploma or College Degree (College Degree Preferred)
• Be comfortable working on your feet for long durations, lifting loads averaging 30lbs (up to 50lbs), and driving or willing to learn to drive a Rinse-provided 16' box truck
• Be proficient in Google Docs and iOS devices

Work Schedule

We offer both part-time and full-time schedules:

• Full-Time: Consistent 30+ hour schedule, including regularly scheduled Friday, Saturday, and Sunday shifts (4:00pm - midnight)
• Part-Time: Minimum of 3 days per week, consistent 20-30 hour schedule, including regularly scheduled Friday, Saturday, and Sunday shifts (4:00pm - midnight)

Why You'll Love Working at Rinse

We offer:

• A high-caliber team and collaborative work environment that values honesty and open communication
• Opportunities to make an impact on our growing organization and develop your professional skills
• Competitive compensation and great benefits, including snacks and Rinse credit towards Wash and Fold/Dry cleaning

About Rinse

Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.

We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.