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Remote Customer Service Representative - Work from Home Opportunity with FedEx

Remote, USA Full-time Posted 2025-11-03

Launch Your Career with a Global Logistics Leader - No experience necessary! FedEx is seeking highly motivated and customer-focused individuals to join our remote team as Customer Service Representatives. Enjoy the flexibility and autonomy of working from home, with a competitive salary and comprehensive benefits package.

As a Remote Customer Service Representative, you will play a vital role in delivering exceptional customer experiences, supporting administrative functions, and driving business success. With our comprehensive training program, you'll gain the skills and knowledge to excel in this role and advance your career.


Job Summary

  • Job Type: Full-time/Part-time opportunities available
  • Salary: Competitive hourly rate
  • Working Hours: Flexible schedules available, with part-time positions under 4 hours/day
  • Company: FedEx
  • Location: Remote, Work from Home
  • Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching, Professional Development, and more

Job Description

FedEx is committed to creating an inclusive and supportive work environment where every team member can thrive. As a Remote Customer Service Representative, you will:

  • Respond to customer inquiries via email, chat, or phone
  • Maintain accurate records of customer interactions
  • Assist with order processing and tracking
  • Provide support to team members on various projects
  • Adhere to company policies and procedures
  • Participate in training sessions and team meetings
  • Continuously improve knowledge of company products and services

Requirements

  • High school diploma or equivalent
  • Reliable internet connection
  • Excellent communication skills
  • Basic computer proficiency
  • Ability to work independently with minimal supervision
  • Strong problem-solving abilities
  • Attention to detail and organizational skills

Benefits

  • Health and Dental Insurance
  • Paid Training
  • Paid Vacations
  • 401(k) Matching
  • Professional Development Opportunities
  • Flexible Work Schedules
  • Employee Assistance Programs

Company Overview

FedEx is a global leader in express transportation and logistics services, dedicated to fostering a diverse and inclusive workplace. Join our dynamic team and be part of shaping the future of logistics.

Ready to Start Your Career Journey?

Apply now for this exciting opportunity to work with a global logistics leader. No experience necessary - we provide comprehensive training to set you up for success.

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