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Join Our Team: Bilingual Customer Service Representative (Call Center) - Remote

Remote, USA Full-time Posted 2025-11-03

Job Highlights:

  • Location: Remote (with equipment pickup in Tallahassee, FL)
  • Company: Automated Health Systems (AHS)
  • Position: Bilingual Customer Service Representative (Call Center)
  • Compensation: $13.00 - $14.00 per hour (part-time, 25 hours/week)
  • Start Date: Immediate openings available

We're seeking a compassionate and bilingual Customer Service Representative to join our dynamic healthcare team at Automated Health Systems. As a part-time role, this is an excellent opportunity for individuals looking for a flexible schedule with a company that offers a strong culture and career growth opportunities.

Benefits:

  • Comprehensive Benefits Package: Dental, Vision, and 401(k) with company match
  • Paid Time Off (PTO)
  • Employee Wellness Program
  • Flexible Scheduling: Available shifts from 8:00am to 8:00pm, Monday through Friday
  • Ongoing Training and Development: Comprehensive and ongoing training to ensure your success
  • Hiring Bonus: Eligibility for up to a $400 hiring bonus!
  • Referral Incentives: Up to an additional $400 for successful referrals

Responsibilities:

  • Assist individuals and families in gaining access to healthcare services
  • Review and determine eligibility and enrollment for assigned workload
  • Provide exceptional customer service and support to clients

Requirements:

  • Bilingual Skills: Fluency in Spanish (or Creole) required
  • Excellent Communication Skills: Strong verbal and written communication skills
  • Customer-Focused: Passion for helping people and delivering exceptional customer service
  • Technical Proficiency: Strong PC skills with a willingness to learn new applications
  • Confidentiality: Maintain confidentiality of personal health information
  • Experience: Minimum 2 years of experience in the healthcare industry (eligibility experience preferred)
  • Education: Associate's degree preferred

AHS is an Equal Opportunity Employer. We encourage diverse candidates to apply. For more information, please visit our website: www.automated-health.com/careers

Apply Now: Don't miss this opportunity to join our team! Apply Today!

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