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Customer Care Associate

Remote, USA Full-time Posted 2025-11-03

Join the CVS Health team as a Customer Care Associate and play a vital role in shaping the future of healthcare! In this dynamic, client-focused position, you'll contribute to the well-being of millions by providing exceptional service and support. You'll work both independently and as part of a team, directly impacting the lives of our customers.


Key Responsibilities:

  • Provide outstanding customer assistance by anticipating needs, demonstrating empathy, and effectively resolving issues.
  • Create a positive customer experience with a warm greeting and proactive assistance.
  • Accurately handle transactions, including cash, checks, and credit/debit card payments, adhering to company policies.
  • Maintain the sales floor by restocking shelves, assisting with inventory, and ensuring product availability.
  • Support store operations by assisting with opening/closing procedures and maintaining department supplies.
  • Provide customer care across all departments, ensuring areas are well-stocked and functioning efficiently.
  • Assist pharmacy staff as needed and stay informed about new services and loyalty programs.
  • Maintain physical stamina, including standing for extended periods and lifting up to 35 lbs.
  • Possess visual acuity to perform tasks such as operating a workstation and reading.

Qualifications:

  • High school diploma or equivalent preferred.
  • Prior experience in retail or customer service is a plus.

We offer a competitive salary of $26 per hour and a full-time work schedule. If you're a motivated individual eager to make a difference, we encourage you to apply!

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