Administrative Assistant - Receptionist

Description: • Taking in new referrals and making sure they’re scheduled within 24 hours • Answering calls and emails with a welcoming tone and helpful attitude • Matching clients with the right therapist based on their needs • Keeping records up to date in our electronic system (we use Simple Practice) • Giving clients clear info about what to expect and what to bring • Helping with internal transfers and booking new clients weekly • Reaching out to clients with unpaid balances • Maintaining reports, waitlists, calendars, and other admin tools • Assisting with therapist credentialing when needed • Communicating with the team when something needs attention • Handling other admin tasks that help things run smoothly Requirements: • Proven work experience in admin, front desk, healthcare support, or similar • Great written and spoken English communication • Detail-oriented and organized, especially with schedules and data • Comfortable using Microsoft Office and office software (Simple Practice is a plus) • Friendly and professional phone manners • A reliable computer, strong internet, and a quiet, private space to work from • Able to stay calm, manage multiple tasks, and prioritize as needed Benefits: • 100% remote setup • Weekends fixed off • A supportive, inclusive team • Opportunities to learn about private practice and mental health care • Non-tax rate • Flexible, part-time hours (ideal for someone looking for work-life balance. Hours are Monday to Friday (9AM to 1PM PST preferred) part-time. Apply tot his job Apply To this Job