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Technical Writer III

Remote, USA Full-time Posted 2025-11-03
Description: • Create comprehensive technical documentation for a developer audience • Stay current on identity security technologies and Ping Identity product releases • Revise existing API documentation and create content for new APIs, use cases, and other developer-oriented resources • Collaborate with lead writers, engineers, product managers, and other stakeholders to define project requirements • Develop documentation plans and schedules • Achieve and maintain relevant product knowledge • Maintain consistency in tone and style. Requirements: • Bachelor’s Degree in English, Journalism, or a related field, or Master’s Degree in Technical Communication, or Bachelor’s degree in Computer Science, Information Systems • 5+ years of technical writing, preferably for SaaS products • Experience writing content for developer audiences • 2+ years of demonstrable, recent experience in API documentation • Experience with Git and Markdown • Experience testing API queries successfully and verifying response data • Experience with writing in a Docs as Code environment • Proven ability and initiative to learn new tools and technologies • Excellent written and verbal English-language communication skills • Strong attention to detail, with an eye for improving existing work. Benefits: • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations) Apply tot his job Apply To this Job

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