Campaign Operations Manager (Local Hero)

Local Hero is looking for an entrepreneurial self-starter Campaign Operations Manager to be responsible for both onboarding new clients as well as monitoring and optimizing the health and growth of campaigns. Our clients look to us for revenue solutions; it will be your duty to utilize all available tactics and tools to generate the best outcomes for our clients in the channel(s) and vertical(s) you manage. You have a sense of urgency, are organized, and communicate succinctly and clearly. You have an analytical mind and enjoy digging into the data, dashboard, and reports, and are also able to distill information to people in ways that are clear and easy to digest. For new campaigns, you will be tasked with taking a sales deal from contract through to campaign launch. For current campaigns, you will be responsible for turning data into actionable insights & recommendations, acting against those recommendations as well as keeping a record and log of what happened for future reference. The ideal candidate will have experience with Excel, online reporting tools and ideally have some interest or experience in digital media campaigns. You will play a significant role in generating and maintaining solid and accurate reporting processes, polished and professional- reports. The role is highly cross-functional with engagement between leadership, operations, development, sales, external clients, and vendors. At Local Hero, we strive to provide our clients with the utmost in performance and service while delivering successful campaign outcomes. Are you a campaign manager that is looking for that next 1%? That analyzes patterns and makes data-driven decisions quickly to drive impactful outcomes? Do you enjoy finding the nuggets of truth in complicated data sets that reveal the hidden stories to produce actionable insights? Do you enjoy figuring out how to solve problems yourself? Do you thrive in a fast-paced culture? Keep on reading… This position is remote (hybrid available if within commuting distance to Boulder, CO) and open to candidates living in the following locations: Colorado, Florida, Illinois, Kansas, Michigan, Missouri, New Hampshire, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Virginia, Wyoming, Washington DC, and Puerto Rico • Relocation assistance is not provided. Do not apply if you do not reside in one of the above locations unless you are already planning to relocate at your own expense. Day in the Life • Develop and implement yield management practices, including pricing optimization and fill rate analysis, with the goal of maximizing performance on Local Hero products. • Run and analyze reports. Constantly iterate to improve reporting & associated processes. • Problem solve and collaborate with sales, operations, and marketing to resolve outstanding issues and innovate to drive client relationships forward. • Foster successful relationships based upon trust and value-creation within the company and with our clients and publishers. • Partner with both the Sales Reps to support the onboarding process as needed • Make recommendations on process improvement and operational execution on delivery of data and assets to support internal process. Here’s what you need to get our attention: • Bachelor’s degree in a related field (Marketing, Business) or equivalent work experience • 1-3 years of yield management experience in sales • 1-3 years of campaign management experience, preferably in a digital marketing environment • 1 year of experience in a service-based organization (ability to interface with clients) • Understanding of insurance and/or home services lead generation is a plus Here’s what will make us call you for sure: • Highly proficient in Excel • Ability to run reports and analyze data. • Experience with online reporting suites such as Google Analytics, Tableau or Airtable. • Experience in digital marketing and/or lead generation. • Acute business acumen, and an ability to document, present and communicate ideas and concepts effectively. • Excellent communicator, both verbally and written, with people at all levels of an organization • Strong personal time-management skills with the ability to handle multiple priorities simultaneously. • An interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it’s needed. Not required, but will give you an edge: • Experience in AdTech or SaaS We like to say, “all of the conversions, none of the mess.” As we all know, this space is not without risks, it is not a fit for every client. By looking at projects holistically and incorporating multiple approaches and proprietary technologies, we build and maintain ROI positive campaigns that renew year over year. Local Hero is a unique place. The last word you’d use to describe us is “traditional” – we are risk takers and innovators who are dedicated to our clients and their goals. We work hard AND we play hard (think team basketball games and happy hours); we celebrate wins together. Our team is close-knit; we’re invested in each other and support each other – at work and in our personal lives. If you’re a quick-witted self-starter and go-getter, Local Hero might be the team for you. And if we haven’t convinced you yet, here is why you’ll want to be part of our team: We aren’t just in the most beautiful city in the world (in our humble opinion), but a place where fun isn’t a 4-letter word: • Remote work available with the possibility of onsite or hybrid if in commuting distance of our Boulder, CO office • Time off is as important as hard work! Salaried employees are on a Flex PTO plan • Generous holidays including a reduced schedule between Christmas and New Year’s • We make sure our team is well cared for with strong health plans — We even cover our employees' dental and vision premiums • Access to Flexible Spending Accounts Plan • Matching traditional and Roth 401k • Employee Assistance Program • Supplemental tenure-based leave: self-care and family first • Life Insurance • Legal Assistance plan • Pet Insurance discount through the ASPCA • A killer culture with team members who have your back! COMPENSATION: 60k-70k base + quarterly sales incentive COME AS YOU ARE: Your gender, your gods, your skin tone, and who you love don’t make a difference here. We’re all about building a team where talent shines and uniqueness is respected. At Local Hero we hire based on smarts, skills, experience, and potential—nothing else. Whoever you are and wherever you come from, if you’re great at what you do, we want to hear from you! Apply tot his job Apply To this Job