FULL TIME Customer Service / Appt Setter for Spas - Phone & Chat - Contract to Hire

Spa & Salon Academy is a marketing agency specializing in getting clients for spas and beauty salons in the US and Canada. Due to our rapid growth, we're looking for a virtual customer service representative / booking agent with strong sales skills to join our team and help book appointments for our clients. We strive to deliver amazing results for our clients and we're looking for a new team member who takes pride in her work and is an A-player. Responsibilities: -calling (warm) leads and booking an appointment for them using the spas' booking system -answering inbound calls -customer support via text and phone -providing excellent customer service We're looking for you if: -you have min. 1 year of experience in appointment setting / customer service / telemarketing / cold calling -strong sales skills -you are fluent in English (written and oral) -you have excellent communication skills -you're organized, detail oriented and customer centered -can work under pressure, can take responsibility for reaching targets and likes fast-paced work environments -you have reliable Internet connection and have a quiet work space -you can work FULL TIME, Mon-Fri, 8 hours per day (11am-7pm US Eastern time) -looking for a long-term work opportunity What we can offer: -long-term work opportunity at an established company - most of our team members have been with us for years -performance based bonuses -daily task completion bonus To apply for the position, please send your CV and relevant work experience. Please start your message with the word "MASSAGE" and also, please send a short, 30-60 second VOICE SAMPLE so we can assess your pronounciation - feel free to send it as a link such as Vocaroo or attachment. Please note that only fully completed applications with voice samples included and with bids within our budgeted hourly rate will be considered. Thank you and good luck with your search! Apply tot his job Apply To this Job