Bilingual Legal Receptionist (Spanish-English) – Law Firm - Contract to Hire

About the Firm: We are a reputable law firm based in New Jersey, USA, specializing in family law, estate planning, and elder law. Our firm is built on principles of integrity, empathy, and excellence in service. We are looking for a dedicated professional to be the welcoming voice and organized anchor of our front-line communications. Position Summary: We are seeking an exceptional, bilingual Legal Receptionist who is fluent in both Spanish and English. The ideal candidate is not only personable and professional but also highly proactive, solutions-oriented, and capable of taking full ownership of their responsibilities. This individual must be adept at managing client communications, prioritizing tasks, and ensuring the front-line operations of the firm run smoothly and efficiently. Key Responsibilities: - Manage and maintain attorneys' calendars, including scheduling client calls, consultations, and court-related appointments - Coordinate and confirm meetings between clients, attorneys, and third parties - Respond promptly to client inquiries via email and phone, providing updates and scheduling assistance - Maintain accurate records of scheduled appointments and changes - Send reminders, meeting links, and follow-up emails to clients as needed - Ensure timely communication and alignment between legal staff and clients - Maintain a high level of professionalism and confidentiality at all times - Update case management systems and internal calendars as required - Escalate urgent or sensitive matters to the appropriate team member Ideal Candidate Profile: - Fluent in Spanish and English (spoken and written) - A minimum of 1–2 years’ experience in a receptionist, client services, or administrative role. Ideally within a law firm or professional services environment - Proactive, resourceful, and solutions-driven, you don’t wait to be told what to do - Highly responsible and dependable with a track record of following through - Strong organizational and multitasking skills in a fast-paced remote setting - Outstanding verbal and written communication abilities - Comfortable using modern tools and platforms (Google Workspace, Zoom, CRM software) - Tech-savvy and adaptable to new systems and processes - Maintains professionalism under pressure and handles sensitive situations with tact and discretion Preferred Qualifications: - Familiarity with legal terminology and processes, especially related to family or estate law - Experience with legal practice management software (e.g., Clio, MyCase, PracticePanther) - Previous remote work experience with U.S.-based clients or firms - Prior experience in a legal, administrative, or virtual receptionist role - Strong experience with calendar management and scheduling tools (e.g., Google Calendar, Calendly, Microsoft Outlook) - Exceptional written and verbal communication skills - Highly organized and capable of handling multiple scheduling requests simultaneously - Comfortable working independently and proactively in a remote setting - Familiarity with legal terminology and client handling is an asset - Proficient in using email, video conferencing platforms (Zoom, Google Meet), and cloud-based collaboration tools - High level of discretion when dealing with confidential information Work Hours & Time Zone Requirement: This is a full-time remote position requiring availability from 9:00 AM to 6:00 PM EST, Monday to Friday. Candidates must be located in a Spanish-speaking country with a time zone that aligns or closely aligns with Eastern Standard Time. Apply tot his job Apply To this Job