Quality Improvement Coordinator Non-Perm (HSC 1) DOH8687

Quality Improvement Coordinator (HSC 1) Non-Permanent · Full-time · Homebased At the Washington State Department of Health (DOH), our mission is to protect and improve the health of people across the state. The Center for Access to Whole Person Care helps make this vision a reality by aligning public health, healthcare, and social care systems to ensure everyone in Washington has equitable access to the services they need to thrive. We’re looking for a Quality Improvement Coordinator to join the Practice Transformation and Quality Improvement (PTQI) Team. In this role, you’ll support collaborative work groups of Medicaid Managed Care Organizations (MCOs) focused on improving health outcomes and advancing equity. From follow-up after mental health hospitalization to reducing homelessness, these projects make a tangible impact on the lives of Washington residents. What you’ll do: • Provide technical assistance to MCOs and community partners on evidence-based quality improvement initiatives. • Coordinate projects, track progress, and support reporting, data, and communications. • Assist with planning and facilitating workgroup meetings, preparing materials, and maintaining SharePoint/Teams resources. • Help develop communications or educational resources for patients, providers, or community partners. • Integrate health equity and social determinants of health into all aspects of the work. This is a fulfilling opportunity to grow your skills in project coordination, quality improvement, and public health while contributing to initiatives that strengthen Washington’s health and social care systems. This non-permanent Health Services Consultant 1 position is anticipated to end 12 months from the hire date. As a result, this position is not eligible for a Department of Retirement Services benefit for the duration of the placement. There may be an exception for existing state employees. Please contact your Human Resources Business Partner for more information. Location and Flexibility We value work-life balance and offer the convenience of remote work! This position will give you the option to work from home or from the closest DOH facility. Attending in-person events or working In-office is rarely required and would be scheduled in advance. This is a remote home-based position available to applicants residing anywhere in Washington State. Required Qualifications (you must meet ONE of the options provided and any additional criteria listed): Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile. Option 1: Five (5) or more years of experience in a health services or public health program with direct patient or community experience. Option 2: An associates degree or higher in social services, public health, public administration, business administration, or a clinical or other related field and two (2) years of experience in a health services or public health program with direct patient or community experience. Option 3: A bachelor’s degree or higher in social services, public health, public administration, business administration, communications and or other related field one (1) year of experience in a health services or public health program with direct patient or community experience. Preferred Qualifications: • One (1) or more years of experience working with Medicaid. • One (1) or more years working to support systemically oppressed, historically excluded communities • Experience working in a large organization or state agency. • Knowledge of population health, health disparities, and the impact of social determinants of health. • Advanced level experience using Microsoft SharePoint, Teams, Excel, Word, Outlook, and OneNote. • Experience preparing agendas, meeting materials, and slides for presentations. • Proficient in taking meeting minutes Benefits and Lifestyle We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health. We are the Washington State Department of Health (DOH) At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health. Conditions of Employment: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative. I am prepared, with or without accommodations, to do the following: • Commit to a full-time 40-hour workweek schedule (flexible work schedule requests must be approved supervisor). • Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely. • Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends. • This position is eligible for teleworking • Perform my job duties either remotely from home or in person at the designated DOH site location. • Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business. • Engage in emergency response exercises and high-priority assignments as assigned during emergency events. APPLICATION DIRECTIONS: To apply, click "Apply" and complete the application. Attach your resume and cover letter. In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Please do not include private information such as social security number or year of birth. Do attach the following: • Resume • Cover letter • DD-214 (if applicable) Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year Do not include or attach the following – these documents or details will not be reviewed: • REMOVE personal photos – do not submit any documents containing personal photos. • Transcripts (unless specifically requested in the Application Directions) • Certifications or Diplomas • Projects or Portfolios • Letters of Recommendation Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at [email protected] and reference the recruitment number (DOH8687). Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues. SUBSCRIBE to DOH Job Alerts This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile. The salary advertised does not include the 5% premium pay for the duty station being in King County; this will be negotiated as needed based on the candidate's home base location. Apply tot his job Apply To this Job