Experienced Remote Customer Support Specialist for Delta Get-aways - Work from Home Opportunity with Competitive Salary and Benefits

Join Delta Get-aways, a Delta Carriers Organization, and Start Your Career Journey!

Delta Get-aways is seeking a highly motivated and results-driven individual to join our Outreach team as a Business Development Manager. As a Remote Customer Support Specialist, you will play a crucial role in driving business growth and delivering exceptional customer experiences. If you're passionate about building strong relationships and working in a dynamic environment, we encourage you to apply!

About Delta Get-aways and the Role

Delta Get-aways is a subsidiary of Delta Air Lines, one of the world's leading airlines. We're committed to providing our customers with unique travel experiences and packages. As a Business Development Manager, you will be responsible for developing and maintaining business relationships with travel agency accounts, identifying new business opportunities, and driving revenue growth.

Key Responsibilities

• Establish, develop, and maintain business relationships with assigned travel agency accounts to promote and sell Delta Get-aways products and services.
• Identify, prospect, evaluate, and initiate new travel agency business opportunities to support business objectives.
• Conduct sales calls with key account contacts to deliver product and service updates, sales-related opportunities, and review account performance.
• Propose and execute partnership arrangements, ensuring mutual benefit and profit for Delta Get-aways and partner agencies.
• Develop and execute strategic business development plans, including marketing and co-op advertising plans for key accounts.
• Manage time and territory effectively to maximize sales productivity.
• Evaluate clients' business needs, assess performance, and initiate strategic proposals for growth and development.

Essential Qualifications

• Two years of experience in travel industry sales or a related field.
• Strong verbal and written communication skills, with excellent presentation and interpersonal skills.
• Proficient in MS Word, Excel, and PowerPoint.
• Strong numerical skills and attention to detail.
• High school diploma or equivalent required; degree from a four-year college or university preferred.
• Must be at least 18 years old and have authorization to work in the US.

Preferred Qualifications

• Four-year degree from a four-year college or university (or equivalent work experience).
• Knowledge of Delta Get-aways programs, policies, procedures, and reservation systems.
• Strong analytical and problem-solving skills, with the ability to define problems, gather data, and reach sound conclusions.
• Ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.

What We Offer

At Delta Get-aways, we're committed to supporting the growth and development of our employees. We offer a competitive salary and benefits package, including:

• Competitive salary and profit-sharing system.
• 401(k) plan with generous company contributions up to 5%.
• Paid time off, including vacation, holidays, and personal days.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Family care support, including fertility benefits, surrogacy and adoption assistance, and lactation support.
• Holistic wellness programs to support physical, emotional, social, and financial well-being.
• Domestic and international flight benefits for employees and eligible family members.
• Career development opportunities and training programs.
• Access to over 500 discounts and perks through Deltaperks.

Work Environment and Culture

As a remote worker, you'll be part of a dynamic and collaborative team. We value diversity, inclusivity, and teamwork, and we're committed to creating a work environment that's supportive and engaging. Our culture is built on a foundation of care, integrity, strength, employee initiative, and collaboration.

Why Join Delta Get-aways?

At Delta Get-aways, we're passionate about delivering exceptional customer experiences and driving business growth. We're committed to supporting the growth and development of our employees, and we offer a range of benefits and perks to help you succeed. If you're a motivated and results-driven individual who is passionate about building strong relationships and working in a dynamic environment, we encourage you to apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team, and we're committed to creating a work environment that's supportive and engaging.

Apply now and start your career journey with Delta Get-aways!