Cargo Agent (Customer Service Agent) - Los Angeles International Airport (LAX) - Join blithequark's Dynamic Team in Ensuring Timely and Safe Cargo Transport

Unlock a Rewarding Career with blithequark: Where Your Contributions Help Keep Climbing

In the fast-paced world of air cargo transport, every role is crucial to ensuring that goods reach their destinations on time and in perfect condition. At blithequark, a leader in the aviation industry, the mission is clear: to transport cargo safely and punctually, every time. As a Cargo Agent (Customer Service Agent) at blithequark's Los Angeles International Airport (LAX) station, you will be at the forefront of this mission, serving as the face of blithequark's cargo operations by interacting directly with customers both in person and over the phone.

Key Responsibilities: The Heart of blithequark's Customer Service

• Provide top-notch customer service to a diverse range of clients, addressing their queries, and resolving any issues promptly and professionally.
• Engage in face-to-face and phone interactions with customers, embodying blithequark's values and ensuring a positive customer experience.
• Work collaboratively with other teams to ensure the smooth operation of cargo services, adhering to safety and security protocols.
• Handle and process cargo-related documentation and data, utilizing basic digital literacy skills.
• Operate within a dynamic scheduling environment, with shifts that may range from early morning to overnight, and work hours varying between 20 and 40 hours per week based on seniority and operational needs.
• Comply with all safety and security procedures, including wearing required Personal Protective Equipment (PPE) and passing a physical ability test (PAT).

What You Need to Succeed at blithequark

To thrive in this role, you will need to meet our minimum qualifications, which include:

• A commitment to prioritizing the safety and security of yourself, others, and personal data.
• An embrace of diverse people, thinking, and styles, reflecting blithequark's inclusive culture.
• A high school diploma, GED, or high school equivalency.
• Being at least 18 years of age with authorization to work in the United States.
• A valid driver's license.
• Basic digital literacy skills.
• The ability to frequently lift tools, supplies, or items weighing up to and including 50 pounds.

While not mandatory, having previous experience in cargo freight and warehouse operations, as well as typing/computer skills, will give you a competitive edge in this role.

Career Growth and Development Opportunities at blithequark

blithequark is not just a workplace; it's a launching pad for your career. As an entry-level customer service agent, you will receive mentorship from experienced leaders who are dedicated to helping you advance your career. With a clear path for progression and opportunities for professional growth, you can achieve your long-term career goals within the company.

Compensation and Benefits: Sharing Success with blithequark Employees

At blithequark, employees are at the heart of our success. Our compensation and benefits package is designed to reward your hard work and dedication:

• A competitive salary with regular pay increases.
• An industry-leading profit-sharing program and performance incentives.
• A 401(k) plan with generous company contributions.
• Paid time off, including vacation, holidays, and parental leave.
• Comprehensive health benefits, covering medical, dental, vision, and more.
• Family care assistance programs, including fertility support and subsidized back-up care.
• Holistic wellbeing programs to support your physical, emotional, social, and financial health.
• Domestic and international space-available flight privileges for you and your eligible family members.
• Access to career development programs and worldwide partnerships for community service.

Work Environment and Culture at blithequark

blithequark's culture is rooted in a shared dedication to our core values: Care, Integrity, Resilience, Servant Leadership, and Teamwork. Our work environment is dynamic and inclusive, with Business Resource Groups that connect employees with common interests and a recognition and rewards system that celebrates your achievements.

Why Join blithequark?

By joining blithequark as a Cargo Agent (Customer Service Agent) at LAX, you will become part of a team that is passionate about delivering exceptional customer service and ensuring the safe and timely transport of cargo. With a comprehensive benefits package, opportunities for career growth, and a culture that values diversity and inclusion, blithequark offers a rewarding and challenging work environment that will help you Keep Climbing.

If you're ready to take your career to new heights and be part of a dynamic team that is shaping the future of air cargo transport, apply now to join blithequark.