Travel Support Specialist – Client Services

Job Title: Travel Support Specialist – Client Services Location: Remote Company: Destination Knot About The Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. Responsibilities: • Respond to client inquiries about existing or upcoming trips • Resolve travel issues (delays, cancellations, schedule changes) in real time • Communicate with airlines, hotels, and tour providers to make changes • Confirm itinerary details, send reminders, and provide travel tips • Document interactions and maintain client records in our CRM system Requirements: • Previous experience in a travel agency or customer support role • Strong attention to detail and excellent communication skills • Ability to work flexible hours, including evenings or weekends if needed • Tech-savvy and comfortable using booking platforms and CRMs Why Work With Us? • Remote work and flexible schedule • Growth path into full-time travel advisor or team lead roles • Travel discounts and ongoing professional development Apply Job! Apply to this Job